Win in the flat world

BPO Services

WHAT DO YOU WANT TO DO?

Get in touch with us:

askus@infosys.com

Manufacturing

Infosys BPO's Service Offerings The Manufacturing practice of Infosys BPO serves clients across High-Tech, Industrial Manufacturing, Aerospace and Automotive and Resources. Our process platform helps clients perform a wide range of functions, including OEMs, component manufacturing, distribution, VAR and R&D, through a distributed ecosystem.

 

Infosys BPO's Manufacturing practice has centers in Mexico, Poland, the Czech Republic, India, Philippines and China. Our 4,500 professionals speak 18 different languages. Our team includes material planners, supply chain expeditors, sales support representatives and catalog specialists.

 

Our manufacturing practice blends multi-disciplinary skills: We work in close collaboration with our clients and the customers of our clients. For instance, an Infosys BPO professional working for an OEM client in the sales order booking team collaborates with his colleague working for a distributor client in the vendor management team. (S)he in turn interacts with an Infosys professional working for a VAR team. They collaborate to respond to a customer's RFP managed by another Infosys professional, from Infosys BPO's worldwide offices.

 

We have worked within client ecosystems and developed industry-specific services to reduce the cost of services.

 

Infosys BPO's Service Offerings in Manufacturing
We offer the following services in the Manufacturing sector.

 

The Infosys BPO Advantage
  • Our services can be easily integrated into strategic initiatives such as Virtual Direct and Lean Supply Chain. We partnered with a global network equipment manufacturer to build and deliver the Order Management services function. We are also developing their next-generation commerce platform with our Consulting, Technology and Outsourcing capabilities.
  • Our deep domain expertise ensures a high degree of service customization
  • The business value created through the implementation of strategic initiatives and addressing supply chain inefficiencies exceeds the benefits that offshoring provide
  • We have a track record of achieving a business transformation, and sharing risks and rewards with clients

 

Infosys BPO Advantage

 

 

Related Information

Media Mentions

Fortune ranks Infosys 10 among Top Companies for Leaders 2007
More

Press releases

FAO Today: Infosys BPO is an "industry leader"
More

In the News

Learn Flat World secrets from a Flat World company Sourcing at your fingertips:
Global Sourcing Essentials

Everything you wanted to know about global sourcing, in five easy parts.
Download your copy